What are Autonomous Tunnel Logs?

A tunnel allows Autonomous to connect to an internal server that is not publicly available, and has a staging or testing version of the web application or website. To help resolve issues, you may be asked to retrieve logs for network troubleshooting. 

Configure the APPLITOOLS_SHOW_LOGS environment variable to true

First, set the environment variable APPLITOOLS_SHOW_LOGS to true. 

Windows:

set APPLITOOLS_SHOW_LOGS=true

On OSX and Linux, you can find them in:

export APPLITOOLS_SHOW_LOGS=true

Accessing the logs
Then, you'll be able to find the tunnel logs in your TEMP directory. 
On Windows, you can find the necessary logs at:

%TEMP%/eg-applitools/tunnels/logs

On OSX and Linux, you can find them in:

$TMPDIR/eg-applitools/tunnels/logs